FAQ & Help Guide

Because we care...

  • Beautiful Gift Wrapping is always included
  • Free Polish Cloth and Storage Pouch
  • Lifetime Warranty
  • Just the Right Size Guarantee
  • 30 day money back guarantee - we want to be sure you love it
  • Jewelry Care Guide - so she can keep her jewelry safe & sparkling

Do you offer gift wrapping?

How sturdy is the jewelry? I'm afraid my child will break it.

I'm in a hurry, how soon can I receive my order?

May I have the jewelry shipped directly to the gift recipient?

What are freshwater pearls? Are they real pearls?

What if I order the wrong size?

What if my jewelry needs cleaning or repair after 30 days?

What metal do you use?

Where are you located?

May I visit your studio?

Safety Information

Do you offer gift wrapping?

Why yes, we do! I’m so happy you asked. Packaging is one of my most favorite things!

All jewelry comes wrapped up in a beautiful pearl pouch inside of a pink jewelry box inside of a gift box topped with a precious pink bow. Everything she needs to care for her new keepsake is always included.

How sturdy is the jewelry? I'm afraid my child will break it.

Yes, the jewelry is quite sturdy. We use a special flexible component to string our jewelry that is created with 49 strands of steel wound around each other and covered in a soft-white nylon. It is both flexible and quite sturdy.

Although it is very sturdy, we recommend the jewelry to be worn for special occasions and pictures and not for everyday wear.

If your child should ever break her jewelry, feel free to return it to have it fixed for a small fee. The amount of the fee will depend on the repairs needed as well as if there are any pieces that need to be replaced.

I'm in a hurry, how soon can I receive my order?

We offer both 2-day air and overnight express shipping methods in the continental US. Look at the bar at the top of the website to see our current ship-by date.

If you are in an absolute rush, please let us know the date you need your order by, so that we can be sure to get your order out as quickly as possible and help you to choose the best shipping option.

May I have the jewelry shipped directly to the gift recipient?

Yes, you may. Be sure to include the "ship to" address when ordering.

I make sure your gift is packaged ready for gift giving, and I even include a small card with a personalized gift message to the gift recipient. I never include an invoice in boxes shipped to an alternate person/address unless requested.

Are you shipping to multiple people? Please place a new order for each shipping address.

What are freshwater pearls? Are they real pearls?

Freshwater pearls are genuine cultured pearls. The only difference between freshwater pearls and saltwater pearls is where they are grown. Saltwater pearls are grown in saltwater in oysters. Freshwater pearls are normally grown in freshwater lakes.

What if I order the wrong size?

We offer a guarantee just in case you order the wrong size. You can read more about it here.

What if my jewelry needs cleaning or repair after 30 days?

We offer a Lifetime Guarantee that covers certain repairs and jewelry cleaning. You can read more about it here.

What metal do you use?

For silver pieces, all metal incidentals in the jewelry (beads, clasp, chain, incidentals) are solid sterling silver.

Being true sterling silver, this jewelry will oxidize (tarnish) with age. A special jewelry cloth for silver will clean them right up, and one is included free with every order order. To prevent oxidation, keep your jewelry in the included pearl storage pouch, or for extra protection, store in an airtight container (like a zip bag) when not in use.

Our gold line includes 14 karat gold-filled and gold vermeil for extra luxury.

14 karat gold-filled is created when a thick layer of 14 karat gold is molecularly bonded through heat and pressure onto a base metal (like brass). It’s lovely because it has all of the benefits of solid gold, but without the royal price tag. No flaking or peeling, just lovely and decadent gold for all of the gold bits on her pearl heirloom.

24 karat gold vermeil is an extra decadent. Our lovely gold daisies and some of our sweet charms are available in this special option. A nice thick layer of 24 karat gold is plated atop sterling silver - the best of both worlds. Because of the silver content of these charms, the same care should be taken as you would with sterling silver.

Where are you located?

We are on the gorgeous Central Coast of California - about halfway between San Francisco and Los Angeles. We are located near the beach in Lompoc, California. Lompoc is a beautiful little town known as the "City of Murals in the Valley of Flowers".

May I visit your studio?

Our studio is not open to the public, because each piece is made to order. But I would love for you to follow me on instagram to catch a glimpse behind the curtains and step into the LGP world.

Safety Information

Small Parts Warning - not intended as a toy for children 3 and under

Please note that all of our products are made to be sturdy. However, they do contain small parts.

If a small child were to break her bracelet, the beads and pearls and other parts could present a choking hazard. So for children 3 and under, we recommend that the jewelry be a keepsake for her. For small children, the jewelry is not intended for everyday wear. 

Please never leave your child unattended while wearing ANY piece of jewelry.

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